kind words
Don’t just take our word for it.
Buying or remortgaging a home is a big deal — and the people who’ve been through it with us say it best. Here’s a wall of honest words from real clients across the UK.
5 / 5
308+ reviews on Google & Facebook
“The service Jade provided was amazing! She helped me through every stage of the process of buying my first home- nothing was too much to ask! She made me feel reassured and answered every question or concern I had. Highly recommend Belle Maison and Jade.”
the wall
Five stars, again and again.
Every one of these is a real family, business owner or first-time buyer we’ve had the privilege of helping.
“As first time buyers we weren’t very sure what we were doing. Paula (and the rest of the team) made the process simple, straightforward and relatively stress free! Paula was always on hand if we needed help with anything too. Would definitely recommend and would definitely use her again if we ever move house.”
“Ive been in my first home since January of 2026, I first contacted Claire in July 2025 and she was just absolutely amazing from the get go and made this whole process so much easier and calmer for me. She was able to work around my work schedule, easy to get in touch with and always responded quickly, and never made me feel silly when I didn’t know something, or needed aspects repeating or explaining again. I’m a young first time buyer with very limited knowledge on mortgages etc, but Claire was so patient and thorough, and helped me feel confident in making these important decisions, including many things that I wouldn’t have had a clue existed or that I needed before Claire. Claire gave solicitor recommendations with what would work for my budget, what type of mortgage with explanations or pros/cons etc, budget planning, setting up insurance, sorting out extra bits on my mortgage application that I hadn’t even thought of, like gifted parts of the deposit, and was able to help with little things like what my answers were meant to be on forms that were worded in a confusing way (from solicitors or mortgage companies). Claire filled in applications with me in real time, and sorted additional forms/applications too such as the unexpected mortgage offer extension (due to sellers solicitors being slow). Claire was just overall the best mortgage advisor I could have hoped for. Louise, mortgage admin assistant, was prompt in chasing up the solicitors and was so knowledgable about the process and was able to be explicit with solicitors about where we should be at and held them to a high standard. Thank you both so much, I could not be more grateful for helping me secure my first home and being so personable and professional throughout 😊 🏡 such a lovely added touch to receive a new home gift too, again just proof of an above and beyond type of approach at Belle Maison.”
“I would 100% recommend Claire -From the moment we spoke to Claire about getting a MORGAGE, we was put at ease straight away, her knowledge of the market & her expertise was incredible-she helped us buy our first home, I had a lot of questions throughout this process & this was never too much for her. She got us a good rate, we appreciate you. Thank you so much Claire for everything, your gifts in the post! Love Roxy & Jonathan xx”
“Claire was fantastic and only a phone call/ email away if we needed anything! would highly recommend!”
“Roger helped us to get a mortgage as first time buyers. It was during a tricky time in the buyers market and interest rates were rising. Roger always kept us informed and worked with us to find the best deal. He was always in contact with the lenders and even managed to secure us a lower interest rate by getting in our application before the rates rose again. He went above and beyond for us and we are so grateful for his support. Roger is knowledgeable and will tell you how it is without all the waffle and jargon. He also helped us to find life insurance cover, which was another thing ticked off the overwhelming list! Highly recommend!”
“Outstanding service from Claire & the team. Always friendly, knowledgeable and always found time to make herself available for us. Also very patient in answering silly questions from two first time buyers. Thank you!”
“Roger helped me sort our mortgage for our first home. He was knowledgable, really approachable and made the whole process easy and stress free. Would highly recommend.”
“Paula has been amazing. This is my second time remortgaging with her.. She thoroughly explains everything that would be involved and found a great deal for me again. Paula was always on hand and very responsive to any queries and questions.. and the after care from Louise is also excellent I couldn’t have asked for a better broker with the best service from start to finish. I will definitely use Paula again in the future (if I ever decide to move again)”
“Jade has been amazing, she has managed to do what others have tried and failed. As self employed limited company, the mortgage process is complicated and arduous. She is straight on to it and doesnt stop until its completed. Everyone needs a Jade for their mortgage needs, I wont go anywhere else now. Thank you Jade, you're a star 👏”
“We have just completed our remortgage on our flat. Our case was complex due to paying my partner’s ex her share of the property and adding myself and removing her from the land registry as well as the complexity of mortgaging a leasehold flat. Katalin has been nothing short of amazing! She kept us updated throughout the process and even held meetings on a night where it was more suitable to us due to having young children. She has worked tirelessly to get us the best deal on our mortgage as well as the protection insurances. We will definitely be back to her in the future.”
“Absolutely obsessed with how smooth my home-buying journey has been thanks to Paula 💕🏡✨She is honestly the most amazing mortgage advisor ever!! From start to finish, Paula made the whole process feel completely stress-free and easy, which I didn’t even think was possible 🥹💖 She was always there to answer my questions, explain everything in a way that actually made sense, and kept me feeling calm and confident the entire time 💅✨Couldn’t have asked for a better person to guide me through such a big step 🏠💗 Thank you for everything, Paula – you’re an absolute gem!! 💎🌸”
“Great service from Claire and the team Very friendly and knowledgeable Always respond promptly. Would not hesitate to recommend. Five star service 🎉”
“Claire was fantastic, really helpful and really knowledgeable. Always available and responded to any queries straight away would not hesitate to recommend - five star service”
“We were recommended Belle Maison Mortgages by 2 different colleagues at work. From the first interaction we knew it was the right to use Belle Maison. Claire was fantastic through the entire process - Friendly, super knowledgeable, calm and o so helpful. We are first time buyers so new to all the home buying stuff. Claire helped us navigate the whole process, answered ALL our questions and took away our anxieties. Communication was top class from both Claire and Louise and we couldn't have wished for anything better! We would highly recommend Claire! Thank you!”
“We were recommended Belle Maison Mortgages by 2 different colleagues at work. From the first interaction we knew it was the right to use Belle Maison. Claire was fantastic through the entire process - Friendly, super knowledgeable, calm and o so helpful. We are first time buyers so new to all the home buying stuff. Claire helped us navigate the whole process, answered ALL our questions and took away our anxieties. Communication was top class from both Claire and Louise and we couldn't have wished for anything better! We would highly recommend Claire! Thank you!”
“Great service and really helpful advice and support - thank you so much Jade”
“Can't thank Jody enough for what she has done for myself and my wife with all the mortgage help. She was very professional and helpful and was always there to help with any problems or questions that we had. Can't recommend her enough. Thanks Jody.”
“Jade has done a fantastic job of managing our mortgage needs over the years. She is super professional, knowledgeable and friendly, and makes a complex process feel really simple. I highly recommend Jade.”
“Claire has been amazing with me and Jack from start to finish. For 2 people who knew very little about the house buying process, Claire has ensured everything was explained clearly, queries are always answered (Whatever time of the day) and no silly question is silly enough! We would highly recommend Claire, she is great at what she does :)”
“Could not recommend Paula and her team enough. As first time buyers, we didn’t really know where to start. I found Belle Maison Mortgages through Google and messaged via email. Paula & Louise have been amazing throughout the whole process. If you are thinking of going with Belle Maison, you should!Truly thank you so much, we could not of done any of this without you. ☺️”
“Claire was absolutely wonderful from start to finish. Extremely knowledgable and professional while still remaining approachable and a joy to talk to. She was always available when needed and easy to get hold of. I highly recommend her services to any first time buyers who need that bit extra support and guidance. Her thoughtfulness even extended to a ‘welcome to your new home’ gift of delicious cookies, 5 stars!”
“Claire was absolutely wonderful from start to finish. Extremely knowledgable and professional while still remaining approachable and a joy to talk to. She was always available when needed and easy to get hold of. I highly recommend her services to any first time buyers who need that bit extra support and guidance. Her thoughtfulness even extended to a ‘welcome to your new home’ gift of delicious cookies, 5 stars!”
“I was recommended to bellemaisonmortgages by a close friend and I was not disappointed by any means . Paula and her team were fantastic from start to finish of my mortgage application . It is a very professional business and whenever I needed help , Paula was always there . Even when Paula was on holiday she was still reaching out and providing the best quality support , she made the whole process smooth and easy for me . Absolutely fantastic customer service and would 100% recommend to anyone who’s looking to get a mortgage to use bellemaisonmortgages .”
“Paula has been nothing but amazing from start to finish. I first contacted Paula when I was in an IVA and explained my situation, she worked with me from that point to help me every step of the way to build my credit file to be able to buy my first house. She persevered for almost 2 years to assist me in any way possible. Last week I completed on my dream home and I can honestly say I never thought it would happen. Not only did I get approved for a mortgage but Paula worked with all of the high street lenders to prove my circumstances had changed dramatically over the last couple of years and was able to secure a high street rate. I can’t thank Paula and her team for making this possible for me and my children. Thank you so much for not giving up on us, even when it didn’t seem possible.”
“If you need a mortgage advisor then you need to use Belle Maison mortgages. Paula has been amazing from start to finish, and has made my life so easy during what is meant to be one of the most stressful periods of your life. I even pulled out of a house purchase and purchased a different house which Paula made so easy to do, and there was no extra fee for this. She also adjusted my mortgage to a lower rate when one became available. It has been completely stress free as Paula and Louise did all of the chasing with the solicitors and sorting my insurances etc, I literally had to do nothing! If I had not used Belle Maison Mortgages I strongly believe my whole experience would have been completely different, so I am so so grateful to have had such a positive experience when buying a house. Thank you guys! P.S. Empresses loves the new gaff”
“A massive thank you to Paula for ensuring my mortgage went through smoothly and everything was in place when it was needed. Paula was responsive, proactive and clear in all her explanations from the initial call all the way through to the completion of my mortgage. I would recommend Paula to all my friends and family. Thank you again Paula x”
“We used Belle Maison recently to purchase our new home. We weren’t first time buyers this time, and have never been in a chain before so lots of this was new to us. I can’t recommend Paula and Louise highly enough.The whole transaction was made so much easier because Paula provided such an efficient service. She was informative, efficient, and helpful, and always kind and considered. We felt really comfortable having Paula and Louise involved in our transaction and it definitely helped us get where we needed to be.They were very communicative - often out of hours and on weekends which we really appreciated. They helped us work through insurance options too, which was also new to us.I’ll definitely be using the service again for my next mortgage, and will recommend them to anyone!If I could give more than 5 stars, I would ✨”
“Amazing from start to finish, helped us every step & made what would have been a stressful task very easy/simple. Massive thanks you.”
“So glad we chose Belle Maison to support us with our mortgage when we chose to move house. The service was second to none and Paula was always available to chat and talk through things with us. If you’re thinking about moving or doing anything in the way of mortgages then I absolutely recommend Belle Maison 100%. We will be forever grateful.”
“Cannot thank Paula and Louise enough! They’re responsive, efficient, honest and genuinely care about their customers and getting the best outcome as soon as possible. Communication, at every stage, has been second to none.Thank you, thank you, thank you for easing the stress, not adding to it!”
“A huge thank you to Paula & Louise, who made buying our first home so seamless. Buying your first home can seem like such a daunting process, but Belle Maison provides clear guidance on what’s required from start to finish. We would highly recommend Paula & Louise, they really are experts in their field. Super knowledgable & personable 😁.”
“Couldn’t recommend Paula & the team highly enough. Always had the answers, worked very hard to make our dream possible. Forever grateful.”
“Wow, what can I say....Claire's advice and support right from the very start was absolutely outstanding! Our application wasn't straight forward, but with Claire's vast experience and knowledge, she got us there to buy our dream forever home! Claire was patient, positive, professional and prompt in her responses (lots of P's there!), and also very flexible with appointments. I would 1000% recommend Claire! Thank you again Claire.”
“We would like to thank Paula for all her hard work, guidance, and support throughout our mortgage process. Her expertise, patience, and attention to detail made what could have been a stressful experience feel smooth and manageable. We appreciate how she took the time to explain each step clearly, answer all our questions, and ensure we felt confident in every decision we made. We're incredibly grateful for the care she put into helping us secure the right mortgage. Thanks for all your efforts, as we look forward to this new chapter in our lives with peace of mind. We definitely won't hesitate to recommend Belle Maison to our friends or family in need of a super reliable, personable and knowledgeable mortgage advisor! 😊 We would also like to thank Louise who was great at keeping in touch with us. She provided us with regular updates throughout the whole process😊”
“We would like to thank Paula and Louise at Belle Maison Mortgages. At just 21 years old we never thought we would be able to get a mortgage, never mind get the home we have. Thankyou for all the support, not even just with the house buying process, but with everything! I know Paula is only just a text away with any financial questions, even after the mortgage is done and dusted and we are in our home 🏠 Thankyou to you both, you really make dreams come true 💕”
“Thankyou so much to Jodi and Louise! We would have been lost without you, as first time buyers and not being familiar with the process you both helped us so much, would highly recommend thankyou again! X”
“Paula has always sorted out mine and my wives mortgages. First class, professional service. She always put you at ease knowing you’re going to get the best deal and are in the safest most trustworthy of hands. We won’t be using anyone else for our mortgage or insurances! Thanks again for your help over the years. All the best”
“The only word to describe Claire is, amazing. As a first time buyer with various obstacles in getting a mortgage Claire went above and beyond to help me purchase my first home. From the very beginning, Claire was friendly, reassuring and supportive all whilst being honest and managing my expectations. I am certain that if it wasn’t for Claire i wouldn’tbe sat in my home today as i would have given up. I would highly recommend Claire and the team at Belle Masion Mortgages.”
“The only word to describe Claire is, amazing.As a first time buyer with various obstacles in getting a mortgage Claire went above and beyond to help me purchase my first home. From the very beginning, Claire was friendly, reassuring and supportive all whilst being honest and managing my expectations.I am certain that if it wasn’t for Claire i wouldn’tbe sat in my home today as i would have given up.I would highly recommend Claire and the team at Belle Masion Mortgages.”
“If I could give 6 stars I would!!We contacted Paula in the run up to our remortgage date and from the very start Paula and her team were amazing. Paula went through a range of deals with us and secured us the best interest rate. We also chose to redo some of our life insurance policies as circumstances had changed since we took our original policies out, again Paula was extremely helpful and explained all the different options in detail so we could pick what worked best for us.I couldn’t recommend Paula and the Belle Maison team more, they make what can be a complicated process into a simple and seamless process, and Paula was always on hand to answer any questions we had!”
“We can't recommend Claire enough.She goes above and beyond for her clients. Wouldn't use anyone else.”
“first time buyer here, big help, guidenc, understanding. would recoment 100%”
“Paula and Louise have been fab from start to finish! No question I've had has been a bother or too silly, and they've helped make the entire mortgage process really clear - which is exactly what's needed as a first time buyer. Thank you ❤️”
“We had the absolute pleasure of working with Claire at Belle Maison as our mortgage advisor, and we honestly couldn’t have asked for a better experience. From the very beginning, Claire was knowledgeable, approachable, and incredibly supportive.She took the time to explain everything clearly, found us a great deal, and guided us through every step of the process with patience and professionalism. What really stood out was how genuinely invested she was in helping us – she went above and beyond to make sure everything went smoothly and was always just a phone call or email away.Thanks to Claire, what could have been a stressful process felt straightforward and even enjoyable. We’re now in our new home and so grateful for all her help.We’d highly recommend Claire at Belle Maison to anyone looking for a mortgage advisor – she’s truly brilliant at what she does.”
“Biggest of thank you’s to Claire! She helped me through each step along the way all the way to completion day and even after! For someone who really doesn’t know what they’re doing (me) I’m super glad and grateful to have had Claire backing me the whole way, she made the whole buying process go super smoothly and was consistently chasing up solicitors for me when I wasn’t having any luck. 100% recommend Claire to anyone whose going through the buying process! P.S thank you for the cookies!!”
“Claire helped us find a new mortgage and change the deeds on the house. She was on hand throughout the whole process, ensuring that we understood everything. We totally trust her to do what's right for us and our circumstances. Very happy with the new mortgage product that she found for us. Thanks too to Louise - there was never a time that a communication was not promptly responded to. We were in the loop throughout, even when Claire went on a well-deserved holiday! ☀️😎”
“I’ll start this review firstly by commenting on Paula as a person, instead of Paula the mortgage advisor. Paula from start to finish of this process has been an absolute superstar. She’s been with us from the beginning and has shown such a keen interest in our lives as a couple, really taking the time to get to know us and what we wanted our future to look like. Paula is professional, compassionate and considerate, and unwaveringly supportive. As a mortgage advisor, Paula has given us exemplary advice, we know we wouldn’t have got the best deal had it not been for Paula. She really took us through every step in great detail and with such understanding, ensuring we were aware of all the pros and cons, which is really useful when you’re selling and buying a home for the first time! We never felt we were being hoodwinked or being sold something we saw no benefit in. Paula and Louise’s responsiveness was very quick which was very appreciated. We would 100% recommend Paula at Belle Maison Mortgages, and can’t wait to come back to her when it’s time to remortgage, or hopefully sooner if not to just check in! Thank you so much for everything!! Xxx”
“I’ll start this review firstly by commenting on Paula as a person, instead of Paula the mortgage advisor. Paula from start to finish of this process has been an absolute superstar. She’s been with us from the beginning and has shown such a keen interest in our lives as a couple, really taking the time to get to know us and what we wanted our future to look like. Paula is professional, compassionate and considerate, and unwaveringly supportive.As a mortgage advisor, Paula has given us exemplary advice, we know we wouldn’t have got the best deal had it not been for Paula. She really took us through every step in great detail and with such understanding, ensuring we were aware of all the pros and cons, which is really useful when you’re selling and buying a home for the first time! We never felt we were being hoodwinked or being sold something we saw no benefit in.Paula and Louise’s responsiveness was very quick which was very appreciated. We would 100% recommend Paula at Belle Maison Mortgages, and can’t wait to come back to her when it’s time to remortgage, or hopefully sooner if not to just check in!Thank you so much for everything!!”
“We honestly couldn’t have asked for better support than we received from Paula, our Mortgage Adviser. She has been the absolute best—knowledgeable, dedicated, patient, and truly invested in helping us every step of the way. We genuinely couldn’t have done this without her, and we’re beyond grateful for everything she’s done for us.A huge thank you as well to Louise, who has also been amazing throughout. Her support, responsiveness, and positive attitude made such a difference and helped make the whole process smoother and less stressful.We’re so thankful to both Paula and Louise—they’ve been outstanding from start to finish!”
“I highly recommend Belle Maison Mortgages, Paula and Louise provided incredible support throughout the mortgage process. They were highly knowledgeable, but also patient and approachable. Both were always willing to go the extra mile to make sure everything was clear and stress-free. Their guidance made a huge difference, and I felt supported every step of the way.Thank you both x”
“I highly recommend Belle Maison Mortgages, Paula and Louise provided incredible support throughout the mortgage process. They were highly knowledgeable, but also patient and approachable. Both were always willing to go the extra mile to make sure everything was clear and stress-free. Their guidance made a huge difference, and I felt supported every step of the way. Thank you both x”
“It’s been a pleasure working with Paula, absolutely fantastic what she as done for me, couldn’t ask for better”
“Jodie was very helpful and she was always there when i needed her help as being first time buyers, she managed to get us a great deal despite work circumstances . Would highly recommend! Thanks so much”
“From the first phone call to completion of our new mortgage Claire has been amazing, always on hand to answers any questions or just generally listen to me vent :) she has been fabulous, gone above and beyond to push the new mortgage through and just a genuinely lovely lady. Would highly recommend Claire for all your mortgage needs”
“100% recommend Jodi for anything relating to mortgages, insurance etc. Jodi has been brilliant with communication, explaining things to me, arranging meetings around my busy schedule and supporting me with the best decisions. I can’t thank her enough for everything she has done for me and will continue to do for me! Amazing 👏🏼”
“100% recommend Jodi for anything relating to mortgages, insurance etc. Jodi has been brilliant with communication, explaining things to me, arranging meetings around my busy schedule and supporting me with the best decisions. I can’t thank her enough for everything she has done for me and will continue to do for me! Amazing 👏🏼”
“I would 100% recommend Claire. I was a first time buyer with lots of questions and Claire was always able to answer them all and never made me feel silly. Claire was always there at the other end of the phone or email and would always get back to me promptly. Claire arranged my meetings with her around my working hours and was so flexible with me. I cant thank Claire enough. I would definitely use her again! Thank you so much 🤍”
“Claire at Belle maison has been amazing through my first time buy! Also Louise has been so helpful with getting updates.”
“Paula has been amazing for me & my partner! after being told from a previous broker it was near on impossible for us to get a mortgage, Paula searched and got us one really fast! She’s really amazing & professional! I would definitely recommend :)”
“We had an incredible experience with Paula at Belle Maison. As first time buyers who had no knowledge of how the process of buying a property works, Paula was there to guide us through the process. She ensured we got a great mortgage deal and the best insurances for our circumstances.We had lots of questions and often needed things clarifying but this wasn’t ever too much trouble for Paula.Everyone told us buying a home would be stressful but this wasn’t the case thanks to Bella Maison.A massive thank you to everyone at Belle Maison for helping us secure our first home.”
“Amazing service from start to finish. Made the whole process so stress free for us moving into our first home. Huge thank you to Paula and Louise, couldn't recommend enough!”
“We received a top class service from Paula and Louise throughout the house purchasing process. One sale fell through, but they were able to secure the best deal for us when we needed them again. I have and will continue to recommend this company to anyone looking to buy a home in the future.”
“We would absolutely recommend Claire and the belle maison team. not actually looking to move we saw our dream home 7 weeks ago with a deadline to be completed by 31st March I contacted Claire to see if she could help us arrange a mortgage. Claire quickly got to work sourcing us options going above and beyond nothing was too much trouble. Claire fitted in our calls around our busy work schedules mostly out of normal working hours to ensure that we had the best package for us and an offer in place ready for us to proceed. once the mortgage was in place claire sorted out our life insurance which has been made more complex due to my age and medical history she has found the best package for us to give us the peace of mind we need. fast forward 6 weeks after numerous emails, texts and teams calls we have finally got over the line and moved in ahead of schedule yesterday. We couldn’t have done it without Claire's patience and knowledge of the products she has access to. thank you so much Claire!!!”
“Couldn’t recommend Paula at Belle Maison Mortgages anymore! She made our house buying process so smooth and helped us every step of the way. We had one house purchase fall through and Paula was there to support us through it all. We are so grateful to Paula and Louise!! Thank you for helping us secure our dream home 🤩”
“New home weekend! Claire was absolutely amazing in the service she provided to me and my husband buying our family home! We saw our dream home and wasn't sure if we could make it work but Claire knew all the answers, with quite a complicated mortgage, Claire figured out the best deals for us! We are now settled in our new family home waiting on the arrival of our 1st baby. 🏠 We would 100% recommend Claire and Belle Maison Morgages to anyone that is looking to move 😍 thank you again. Lesia & Callum”
“New home weekend! Claire was absolutely amazing in the service she provided to me and my husband buying our family home! We saw our dream home and wasn't sure if we could make it work but Claire knew all the answers, with quite a complicated mortgage, Claire figured out the best deals for us! We are now settled in our new family home waiting on the arrival of our 1st baby. 🏠 We would 100% recommend Claire and Belle Maison Morgages to anyone that is looking to move 😍 thank you again. Lesia & Callum”
“We can’t thank Claire Knowles enough during our move process. Absolutely amazing service. Me and my partner were first time buyers and Claire was exceptional throughout. She had answers to all our daft questions and is a lovely person.Highly recommend, thank you once again!”
“Claire was recommended to us by a family friend and we’re so glad she was, she has helped us so much throughout the process. She was always available to speak to and respond to emails even out of normal work hours which when you’re working is a massive help! Each step was always explained to us and we were kept up to date constantly. We’re so grateful for all her help and would highly recommend. The present that she got us delivered to our new home really topped off the service!”
“I honestly couldn’t recommend Paula enough. I’m a mortgage advisor myself and I wouldn’t dream of using or trusting anyone else with my mortgage needs. This is my second time using Paula and following what could only be described as a really difficult time it just felt like I was catching up with an old friend. She is professional, knowledgeable and just an all round lovely person. She is always so prompt to respond to any emails, texts or calls. I will absolutely be back in the future, and would recommend Paula & her team to anybody!”
“Claire was so helpful, she talked us through our options and kept in touch with us throughout. Claire was so warm and friendly and talked to us in a way that made us feel really comfortable to ask a million questions and know Claire would answer them with patience and understanding. We’re now happily settling in to our new home and that wouldn’t be the case without Claire's help, THANK YOU!”
“Claire was so helpful, she talked us through our options and kept in touch with us throughout. Claire was so warm and friendly and talked to us in a way that made us feel really comfortable to ask a million questions and know Claire would answer them with patience and understanding. We’re now happily settling in to our new home and that wouldn’t be the case without Claire's help, THANK YOU!”
“Great experience with Claire. Took us through everything and was always super quick to answer emails/phone calls. Would highly recommend! Thanks Claire!”
“We’ve used Paula for all our house moves and we’ve always received the most outstanding service. She really goes above and beyond to get you the best deal and I can honestly say she’s an expert at what she does. Paula has the right balance with her professionalism and making you feel instantly comfortable. Thank you for everything Paula. Kelly & Tom x”
“Had the best experience with Belle Maison. As a solo first time buyer, I was going in blind and didn’t have a clue about mortgages. Paula made everything so clear and easy, she explained the whole process in such a friendly and non-judgmental manor, which was something I was worried about since not having any knowledge on the whole thing.Being self employed I expected it to be more difficult to get a mortgage offer since I only had one years worth of accounts, however Paula managed to apply for and receive a fully agreed offer within 48 hours!Louise was brilliant with chasing up solicitors and making sure things were on track from start to finish.All my questions were answered and the team were very easy to contact and I always received prompt responses. Highly recommended Belle Maison to everyone, thank you again!”
“5⭐️Highly recommended Paula and her team for your mortgage, remortgage and any insurance you require! Buying our home and organising our insurance was made stress free from the moment Paula picked up our case. Work schedules are always busy and Paula was accommodating and took the guess work away.Paula and her assistant Louise never missed a beat and kept us up to date throughout and any questions were answered in a timely manner. We were informed every step of the way and they chased our solicitors to ensure a timely completion.When making insurance choices Paula went through each option in depth to ensure that our needs and requirements were met to enable us to get the best deal.Belle maisons commitment to finding you the best deal, professionalism, expertise and friendly compassionate manner are the reasons I would never hesitate to recommend! Thank you ☺️”
“Paula helped us navigate through every stage of finding and applying for a mortgage. She was consistently contactable, and routinely checking for any improved mortgage offers right up to the exchange of contracts. Louise ensured our solicitors weren’t dragging their feet and chased for updates without us having to ask.Paula also helped us understand and ultimately choose the best insurances for our situation, ensuring we got the best prices available, with the best terms.Being there to hold your hand throughout the whole process, Belle Maison Mortgages really does make a notoriously stressful part of purchasing a house as plain-sailing as it can possibly be. No hesitations in recommending them at all, thanks Paula and team!”
“Fantastic experience buying a home with Belle Maison. Attentive, compassionate and consistent all the way through from enquiry to completion.Paula and Louise did a stellar job answering any and all questions that we had, and guided us through the process brilliantly. Highly recommend for all things home and insurance. 5 ⭐️”
“I would highly recommend Paula and Louise, they were helpful and knowledgeable throughout the whole process and kept us informed at every stage. Being first time buyers, we wouldn’t have had a clue where to start or what to do. Thank you both again ☺️”
“I would highly recommend Paula and Louise, they were helpful and knowledgeable throughout the whole process and kept us informed at every stage. Being first time buyers, we wouldn’t have had a clue where to start or what to do. Thank you both again ☺️”
“Amazing service, Claire always goes above and beyond in every way. I genuinely wouldn't go anywhere else.”
“Amazing service, I would never go anywhere else for any of my mortgage needs.”
“CALLING ALL FIRST TIME BUYERS!Being a first time buyer I didn’t know where to start, my busy work schedule left zero time for me to chase up all the right people and get all the arrangements in order. Thankfully Paula accommodated and worked round me, she communicated with the estate agents and solicitors, helped me book viewings all the way to filling in solicitors paperwork.I literally had nothing to worry about Paula handled everything from getting the best mortgage to making sure I was fully protected with the right insurances.One minute you're answering a few questions and the next you've got a date to view a house. In no time at all I was a homeowner all thanks to Paula's quick and efficient service✅”
“Paula made remortgaging easy for us. Happy to answer any and all questions when needed, nothing was too much for her. Lovely lady and will use in the future! Thanks so much for your help x”
“Me and my husband couldn't recommend Belle Maison enough. Paula was absolutely amazing from the get go and really helped take some of the stress away that comes with moving house. We really couldn't have done it without her. If you need a mortgage advisor- look no further :-) x”
“Paula and Louise were phenomenal throughout, always kept me in the loop, reassured me and answered any and all questions I had. Would highly recommend Paula for anyone, especially first time buyers like myself, as she made the whole process so much easier. Thank you both for getting me into my new house!”
“Paula and Louise were phenomenal throughout, always kept me in the loop, reassured me and answered any and all questions I had for her. Would highly recommend any first time buyer to use Paula as she made the whole process so much easier. Thank you both for your help in getting me into my new house!”
“Fantastic, friendly service. Above and beyond what you would expect! Made buying our first home less stressful knowing our mortgage application was in safe hands.”
“We used Paula to purchase our first home and she was knowledgeable and so helpful. As first time buyers, we wouldn’t have known where to start. Paula and Louise made the process stress free, I would highly recommend to anyone.Top class service👍🏻”
“I would recommend Claire to anyone applying for a new mortgage. She is extremely knowledgeable, is patient and compassionate towards a newbie like me especially☺️ No matter how small or big your question is, she strives to find the answer for you. She is extremely patient in her approach and does not make you feel uncomfortable at all xxx”
“A totally 5 star experience with Belle Maison and our advisor Claire… they took all the stress out of the mortgage application process!”
“Claire was super helpful and friendly. Very happy with all her hard work. Would recommend to family and friends. Thank you!”
“Returning customer to Paula at belle maison. They helped me to remortgage my previous home and pay off the help to buy scheme which put me in a much better financial position. This time around belle maison helped me and my partner purchase our forever home. Paula also managed to find a cheaper rate close to our move in date which end up saving us just under £80 a month. I would definitely recommend using belle maison for anything mortgage or insurance related!”
“Claire is the most amazing lady, me and my partner purchased our first home this year and I don't know what I would've done without her. Everything was stress free from start to finish, no question felt like it was a stupid question and the overall epxerience was 11/10. I am forever grateful for Claire. xxxx”
“I cannot recommend Claire anymore she is absolutely amazing at her job, so knowledgeable, so understanding & will always try her hardest to get the best possible outcome suited to you. Claire is so friendly and so down to earth, she made my whole buying process seamless, no question was ever too silly. If you are looking for a mortgage advisor Claire is it. Highly recommend. I cannot thank her enough for all she did for me during my buying process.”
“Claire was absolutely incredible sorting out both our bridging loan and porting our mortgage to our new home. We would never have been able to do it without Claire and all her hard work and expertise. She worked incredibly hard on what turned out to be a very complicated and frustrating experience (thanks to our existing mortgage provider) but Claire kept us up to date and informed at every step of the way. She went way above and beyond what I would have expected of a mortgage advisor and we are incredibly grateful for all her dedication and hard work. I would definitely recommend Claire to anyone needing mortgage advice. Thank you Claire.”
“We had an exceptional experience working with Claire throughout the home-buying process. From the very beginning, she was professional, knowledgeable, and genuinely committed to finding the best mortgage option for us. She took the time to explain all the details, answered all of our questions, and ensured that we felt comfortable and confident with our decision. Claire was always responsive, kept us updated at every step, and made what could have been a stressful process feel seamless and straightforward. We would highly recommend Claire to anyone looking for a mortgage!”
“We had an exceptional experience working with Claire throughout the home-buying process. From the very beginning, she was professional, knowledgeable, and genuinely committed to finding the best mortgage option for us. She took the time to explain all the details, answered all of our questions, and ensured that we felt comfortable and confident with our decision.Claire was always responsive, kept us updated at every step, and made what could have been a stressful process feel seamless and straightforward. We would highly recommend Claire to anyone looking for a mortgage!”
“Claire is extremely knowledgeable and very talented at what she does. This is the third time we have worked with Claire and would never use anyone else to be honest. Nothing is too much trouble and we do often push these boundaries throwing all sorts of queries at her! Claire is kind, friendly and always honest with us. Regular contact from Claire and her team keeps us reassured that things are still happening in the background. I would 1000% recommend her services to anyone (we often do as well)”
“Claire is extremely knowledgeable and very talented at what she does. This is the third time we have worked with Claire and would never use anyone else to be honest. Nothing is too much trouble and we do often push these boundaries throwing all sorts of queries at her! Claire is kind, friendly and always honest with us. Regular contact from Claire and her team keeps us reassured that things are still happening in the background. I would 1000% recommend her services to anyone (we often do as well)”
“We can’t thank Paula enough for everything she did to help us buy our home! After losing hope with a previous mortgage broker, and nearly lost our dream home, Paula was introduced to us, solved the problem and secured a mortgage for us within 48 hours! Amazing from start to finish and couldn’t recommend her more ⭐️”
“Jodi was always available to chat, although the process took a while longer than anticipated I cannot thank Jodi enough for always remaining calm and professional throughout, cannot recommend enough! Thanks Jodi 😃”
“After our initial mortgage broker was no longer available, Jodi swooped in immediately and picked things up with us, which really was a blessing in disguise! Jodi supported us through every step of the way and no question felt too stupid to ask. She made our whole process seamless, and as first time buyers, her expertise really eased our stress and worries. Thank you Jodi for everything, from Gemma & Jacob x”
“After our initial mortgage broker was no longer available, Jodi swooped in immediately and picked things up with us, which really was a blessing in disguise! Jodi supported us through every step of the way and no question felt too stupid to ask. She made our whole process seamless, and as first time buyers, her expertise really eased our stress and worries. Thank you Jodi for everything, from Gemma & Jacob x”
“Review for Paula, My Mortgage Advisor, and Louise, Her AssistantI had the pleasure of working with Paula, my mortgage advisor, and Louise, her dedicated assistant. From the moment they picked up my case, they demonstrated exceptional commitment and professionalism.Last-Minute Weekend Assistance: When my mortgage application hit a critical point over the weekend, Paula and Louise stepped in promptly. Their availability and willingness to work during non-business hours were truly impressive.Guidance Every Step of the Way: Paula and Louise guided me through the entire process, ensuring I understood each stage. Their expertise helped me navigate complexities, and their patience eased any anxieties I had.Efficiency and Speed: Paula’s knowledge of lenders and mortgage processes, combined with Louise’s organisational skills, ensured that my case progressed swiftly. They worked tirelessly to secure my mortgage offer and kept me informed at every turn.Personalised Service: Paula and Louise didn’t treat me like just another client. They took the time to understand my unique situation and tailored their advice accordingly. Their personalized approach made all the difference.Completion Date Achieved: Thanks to their dedication, I’m thrilled to announce that my completion date is set for tomorrow! Paula and Louise turned what could have been a stressful experience into a smooth journey.In summary, Paula and Louise are an exceptional team. Their commitment, expertise, and genuine care for their clients make them stand out. I wholeheartedly recommend them to anyone seeking mortgage advice.Thank you, Paula and Louise! 🙌”
“Paula and Louise made buying our first house an enjoyable experience. They guided us through the process and made sure every box was ticked. We didn’t think we would be able to buy a house yet because of the nature of our work contracts, but this was made possible by the expertise at Belle Maison. We can’t thank them enough and recommend their services without hesitation ⭐️⭐️⭐️⭐️⭐️”
“Jodie has made the process of our mortgage renewal really easy and took care of everything for us. Thank you Jodie for everything 🌟🌟🌟🌟🌟”
“Paula and Louise have been absolutely fantastic at helping us secure our first mortgage. They explained the steps of becoming a home owner in a simple, yet thorough way, which was easy to understand. We wouldn’t have felt confident taking the big leap into home ownership without their help. As someone who had temporary work at the time, I didn’t think it was possible to get a mortgage, but they made it possible. Thank you, we really can’t recommend Belle Maison enough!!”
“Highly Recommended.Claire and then Louise extremely helpful in the whole process. Without them I simply wouldn't have been able to move into my new house. Can't Thank them enough for all their help and support.Thank You.”
“Jodi was absolutely brilliant and made everything as seamless as possible. Highly recommend! Thanks again for getting us the best mortgage deal :)”
“Jodi was the third mortgage advisor I had tried in order to remortgage and then potentially sell my house. She was the only one who managed to complete the process with me and fully understood our rather complex situation. Thought out the process she was helpful, easily contactable and her skills and experience definitely made the situation less stressful. I’m already using Jodi again for my next project ☺️”
“⭐️⭐️⭐️⭐️⭐️ Jodi was the third mortgage advisor I had tried in order to remortgage and then potentially sell my house. She was the only one who managed to complete the process with me and fully understood our rather complex situation. Thought out the process she was helpful, easily contactable and her skills and experience definitely made the situation less stressful. I’m already using Jodi again for my next project ☺️”
“We have recently just completed our remortgage with Jodi and we cannot recommend her enough. The whole process was easy and smooth from the start. Jodi managed to secure us a good deal and nothing was too much trouble ⭐️⭐️⭐️⭐️⭐️ highly recommend”
“A fantastic service provided by Paula and Louise. Kept up to date through the entire process and all of our questions answered. I would definitely recommend the company and team, and already have done. Thank you again.”
“Absolutely fantastic experience with Paula and her team, super efficient, quick and friendly! Everything was sorted so efficiently from the first appointment through to completion of our re-mortgage! Keep up the awesome work Paula you are a fantastic lady and I wouldn't hesitate to recommend you! x”
“Claire was great throughout the mortgage process, with 2 people who quite frankly didn't have a clue she explained every part of the process and made our lives so much easier. Highly recommend!”
“Jodi Kendall delivered outstanding service, expertly guiding us to secure the best mortgage deal. She provided clear explanations throughout the process and proactively searched for better options, ultimately securing a deal that saved us a significant amount of money. Her diligence and expertise were truly impressive.”
“Paula and Louise have been absolutely incredible throughout the whole process. I was dealing with a very very tricky seller and estate agent who made the process of buying 10x more stressful by constantly changing up things but Paula sorted everything so quickly, easily and efficiently it made everything much more bearable.Paula helped me find the best mortgage rate, talked me through everything in a way I could understand as a first time buyer, helped me anytime I had any questions and was always on hand at the drop of a text to explain anything to me.It really felt like I had someone in my corner who I could rely on to make something so stressful as easy as possible and I can't thank Paula and Louise enough.I have throughly enjoyed the whole process working with Paula and I would absolutely recommend her to anyone looking for an incredible mortgage broker (and already have done multiple times!)”
“Great service and made it hassle free would recommend to anyone”
“Paula is always amazing! Always helpful and reachable! By far the best in the business”
“Claire has been absolutely amazing! I highly recommend her services. She has been clear, efficient and honest about what the best options are for me.I couldn’t recommend her enough! Absolutely amazing and finally got me the outcome I needed!”
“Where do I start? From start to finish, Paula has made myself and partners first house purchase as smooth as possible. No question was ever too small or too big to answer (and trust me I asked a lot of questions!). No appointment was ever to late, Paula always accommodated us with no hesitation of which we were very grateful for especially working full time. At every stage from mortgage application to sorting insurance, Paula put us at ease and we always felt in safe hands. Even when Paula wasn't there, Louise was always on hand to help assist in her absence. If your looking for a mortgage advisor, you can rely on, trust and provide exceptional service, you will not be disappointed with Paula/Belle Maison - they really do go above and beyond the extra mile!I'd like to say thank you to Paula and Louise, for making our whole experience a positive one and being there with us every step of the way. I will continue to share your business with my friends and family, as should they need your services, I couldn't recommend anyone better than yourself and team.”
“Claire has helped make the process of buying my first house seamless! She has helped every step of the way and quickly responded to any questions I have had. Even securing me a mortgage with a better interest rate when the rates dropped😃 She is amazing and I would highly recommend her to anybody 🏡🔑”
“Claire has helped make the process of buying my first house seamless! She has helped every step of the way and quickly responded to any questions I have had. Even securing me a mortgage with a better interest rate when the rates dropped😃 She is amazing and I would highly recommend her to anybody 🏡🔑”
“Great ownership, from start to finish. Plenty of options and keeping me up updated on every stage.Personal approach is greatly appreciated, will definitely use again!”
“After a speaking to a couple of mortgage advisors in the past and not getting anywhere, I was introduced to Belle Maison Mortgages and Jodi. From the first call we had, I got the feeling the ball was rolling, and that was all down to Jodi. Even though the process took some time, Jodi was constantly working on bettering my offer, and managed to reduce it three times in that period. From a first time buyer who was completely in the dark about the whole process of buying a house, I would highly recommend Jodi and her services. 10/10”
“Jodi was super helpful throughout the whole process of remortgaging our house. It was our first time having to go through this process so Jodi was amazing and answered all our Qs!”
“Jodi was super helpful throughout the whole process of remortgaging our house. It was our first time having to go through this process so Jodi was amazing and answered all our Qs!”
“Caring, professional and friendly, we came to Jodi with no expectations at all and came away with everything we wanted. Can’t recommend enough. 10/10”
“The handling of any business is incredibly efficient and high quality. Every member of the Belle Maison Mortgage team are phenomenal. Would recommend to any who needs a mortgage or a renewal.”
“This has not been an easy process but both Paula and Louise have been brilliant from the start! As first time buyers we have had a lot of questions to ask, but both Paula and Louise have answered these and gave a clear understanding. I would highly recommend them, thank you again ladies! Xx”
“Excellent service!Paula made the whole mortgage process easy & stress free.I would highly recommend 🤗”
“Paula helped us buy our first home and was great help, accessible whenever we had questions and patient with all our concerns!”
“I honestly don't know how people buy houses without Paula!I really couldn't recommend Paula highly enough, without her I doubt we'd have gotten the house of our dreams!Paula took us on after the banks said we'd never get a mortgage, and she got us an offer within a matter of days. She went above and beyond many times throughout the process, I feel like she was my counsellor as well as mortgage advisor😂Paula explained every step of the process and gave regular updates so we knew exactly what to expect along the way.The best thing about Paula is that she is so unbelievably passionate about her job that she sacrificed (many) hours of her own personal time to help us get our dream home. The best in the business 🤍”
“Paula and the team are amazing! Helped sort our first remortgage out for us with no fuss. Will be coming to Paula for all future mortgage and insurance queries! Thanks again Paula and Belle Maison”
“5* service from Belle Maison. Our mortgage was explained really well, with no pressure and plenty of assistance. I hardly had to do anything and was reassured throughout, which made the process of buying our home a dream. You don’t need to hesitate, you’re in excellent hands with the team at Belle Maison. Thank you all so much!”
“Claire has been amazing for us and we really couldn't recommend her highly enough. Claire has explained everything to us brilliantly, and has been so helpful with her advice. Claire put in so much effort with our new mortgage, responding very quickly to queries and submitting our mortgage applications in a very speedy manner. Claire also updated our mortgage application and got us a new mortgage offer when interest rates fell at short notice - saving us a considerable amount of money over our mortgage term. We would definitely recommend Claire to anyone!”
“Claire has been amazing for us and we really couldn't recommend her highly enough. Claire has explained everything to us brilliantly, and has been so helpful with her advice. Claire put in so much effort with our new mortgage, responding very quickly to queries and submitting our mortgage applications in a very speedy manner. Claire also updated our mortgage application and got us a new mortgage offer when interest rates fell at short notice - saving us a considerable amount of money over our mortgage term. We would definitely recommend Claire to anyone!”
“Would highly recommend, easy to talk to, nothing is too much trouble even for first time buyer that had no clue how this all worked, they explain everything and are there for you through out the whole process, thanks again as I have a lovely home. I would definitely use them again.”
“Paula has been absolutely fantastic and I can’t recommend her enough. Our employment isn’t straight forward and not only did Paula work with us to get the best value deal that was right for us but she listened to us and answered my thousands of questions. Nothing was too much trouble. The peace of mind is absolutely worth it. Paula took care of everything for us and massively reduced the stress (and paperwork) of moving. We will be sticking with her for our renewal in a few years time and any future moves.”
“Claire was exellent at answering all questions and making buying our first home a very easy process, very good with communication and fast on getting things resolved, definitely recommend”
“Clare was brilliant from start to finish. As first time buyers it can be a stressful experience but Clare made it as simple as possible with no complications. Definitely would recommend.”
“Clare made the experience really simple and easy. Would 100% recommend.”
“Clare was brilliant from start to finish. As first time buyers it can be a stressful experience but Clare made it as simple as possible with no complications. Definitely would recommend.”
“Paula & the team are first class when it comes to finding mortgages to suit you. Great support from beginning to completion, even when things aren’t 109% straight forward with your circumstances & in a tricky market. Thank you for your help!”
“I have no hesitation recommending Claire for all mortgage and protection needs. She is very professional and knowledgeable and goes above and beyond to make the house purchase process seamless, even answering a late evening phone call the night before she was going on holiday!! We needed her help to get a quick decision on the approval of a Buy to Let mortgage so we could put in an offer, which she did without hesitation. If you need advice arranging a mortgage then get in touch with Claire. She is simply amazing at what she does. She is also a lovely person too. Thank you Claire. Xx”
“Great experience all round with a somewhat tricky mortgage situation to sort out but all went like clockwork and Claire's attention to detail and problem solving was top notch. Great service would definitely recommend!”
“Claire has been amazing from start to finish. We couldn't be where we are now without her! She is so hard working and you can rely on her to get the job done! She is so thorough and kept in contact with me non stop. She reassured me throughout the whole process and is so kind and caring. The best women for the job. I couldn't have dreamed for a better Mortgage Broker. She made it happen for us even when we thought it wouldn't. Thank you so much Claire X”
“I found Paula by pure accident a couple of years ago when I saw her advertisement for her mortgage services on a group page. I followed her ever since and she didn’t disappoint, I couldn’t fault Paula’s mortgage advice from beginning to end. No question was too little or too big and she helped us from throughout the whole process. Thank you again Paula for all the hard work you’ve put into to securing a mortgage for our forever home!”
“I found Paula by pure accident a couple of years ago when I saw her advertisement for her mortgage services on a group page. I followed her ever since and she didn’t disappoint, I couldn’t fault Paula’s mortgage advice from beginning to end. No question was too little or too big and she helped us from throughout the whole process. Thank you again Paula for all the hard work you’ve put into to securing a mortgage for our forever home!”
“I leave this review grinning from ear to ear! This is all thanks to Claire. Not only have I just completed the purchase of my first home but she has made it possible to keep my grandmas family home with us. She has had to jump through ridiculous amounts of hoops to get this job done and she has done it all with a smile! She has advised every step of the way, the reasurarition and constant communication were second to none. This has been a long process and at times it looked dull, but Claire picked us both up and explored every Avenue and got us to the end!! Won’t be going anywhere else for hopeful future purchases!! What a Gem in all aspects. Thank you again Claire it really means the world to us. Your efforts are greatly appreciated and the mortgage world doesn’t seem so horrid when you have you by your side. Keep doing what you do.. most of all keep smiling 😃💙”
“Excellent, friendly service provided. Highly recommended!”
“Jodi helped us with our first mortgage. She was very helpful and always happy to answer any questions we had and put our minds at rest. She was very good explaining things to a complete novice and I will definitely use her again when it comes to remortgaging! Highly recommend.”
“Claire was amazing from start to finish. Nothing was ever too much trouble, even ringing us on weekends to make sure things were sorted. Everything was done within the space of a couple of weeks which made the process so much smoother. There was regular follow up and prompting of solicitors to make our journey even easier. To top of it we even got a moving in present which was totally above and beyond! Thank you so much”
“I would recommend Claire to anyone wanting to do there Mortgage and Protection. I have been using Claire for a number of years , she goes over and above everything. She is friendly , professional and overall just a lovely person who knows her job inside out. I wouldn't go to anyone else. Once again thank you for all your help you are amazing.”
“Can’t thank Paula and her team enough. They were amazing through the whole process. Would highly recommend!”
“Thank you so much to Paula and all at Belle Maison! We had a fantastic experience from start to finish and the team made the mortgage process super quick and easy. Highly recommend!!”
“Paula & Louise at Belle Maison helped me secure the best mortgage offer for the 2nd time recently. At a time when rates were going up almost weekly Paula acted fast and helped me secure the best rate for me on a fixed rate deal, literally locking a deal in for me at 5pm before the rates increased by another 0.5%, I couldn't wish for a better service. The process was slick and efficient throughout and I felt valued as a customer. Once an offer was secured and we began the conveyancing Louise was always in our corner, chasing up progress and making sure everything flowed at the right pace and we were fully informed throughout. Our completion was seamless and timed perfectly to avoid exit penalties on the old mortgage. In two years when our fixed period ends I will definitely be going back to Paula for another mortgage review..... hopefully then the interest rates are much cheaper too :-) Thanks Belle Maison 5* service, would highly recommend.”
“I'd recommend Claire - she has just helped me with my mortgage which was an easy and smooth process. She explains everything in a really straightforward way, and doesn't mind answering my silly questions! Thank you Claire!”
“Highly recommend Claire for Mortgage Advice and support. Claire is friendly, reliable and will be completely honest with you. 100% trustworthy- give her a call.”
“Claire was amazing in helping me buy my house. Really simplified and explained everything well which I appreciated as a first time buyer. Every time k made a decision or signed a document I felt like I knew 100% what I was doing, Claire was always looking out for ways to make the process easier or get a better deal for me. Couldn’t recommend enough!❤️”
“We first met Claire around 15 years ago when we purchased our first house. We we’re young and had no idea of the mortgaging world or what was available to us at the time.It was safe to say that being only 18 and 22 we were daunted and overwhelmed by the whole process. Claire soon put us at ease and made sure to talk to us both at length about what sort of mortgage we were looking for. Claire talked us through all of our options at length and we asked so many questions which Claire was more than happy to answer and made sure that we were happy throughout. Claire’s friendly,knowledgable and down to earth approach made us feel reassured and it was no longer a daunting experience. Claire has helped us with our mortgage for many years since and I honestly cannot recommend her and the services that she offers enough. Thanks again Claire for all of your help throughout the years from the Atkinson Family x”
“We approached Claire for some advice when we were due to remortgage. she was very helpful and knowledgeable and I would recommend Claire for any mortgage advice you might need.”
“Claire provided excellent service and support during my recent remortgaging. My situation wasn’t the easiest and yet she was always able to get me an answer and in the end found me a deal far better than any I would have been able to get alone. I would certainly recommend her to anyone and she will support you through the whole mortgage process.”
“Claire helped us with getting our mortgage for our first home and she made the whole process so easy and stress free. We had no clue where to start but Claire was so helpful from day one. We knew that we could ask her anything whether it be by email or phone call and she would be there to help us and answer any questions which is so nice when buying your first home. We really felt looked after by Claire and she is just a genuine and friendly person. We would and will 100% recommend Claire for anyone who needs help with their mortgage and we will definitely be doing so in the future. Thank you, Claire!”
“Paula has been amazing in finding me the best deal for a mortgage and as a first time buyer the whole world of buying seemed so confusing to me. No question was too silly and both Paula and Louise have constantly kept in contact with me, checking in on progress and guiding me with what to expect. Can’t recommend them highly enough and will definitely be returning when it’s time to remortgage. Thanks so much!”
“Paula and the team are absolutely amazing - talked me through every step as being a single first time buyer is daunting! Would recommend Belle Maison to anyone. Thank you for helping to purchase my perfect home, i love it more and more everyday!”
“Paula was professional, friendly and communicative. She was always quick to respond and to set up an online call to work around our needs and commitments. Paula was helpful and gave us the information we needed in a succinct and ‘easy to understand’ way, making sure we made informed decisions about the cover we needed and wanted for our family. Would highly recommend. Thanks again!”
“Absolutely amazing!! Paula and her team were there for us every step of the way. It can be very overwhelming when buying your first home. However Belle Maison made the process completely stress & hassle free. We will definitely be using them again!!”
“Thank you so much Claire for all your help in securing our mortgage. You were amazing throughout! We couldn’t have done it without you. Thank you to everyone at Belle Maison you are all amazing at what you do and we will recommend you to all our friends and family. You have answered any questions we had and explained everything to us. Thank you again! ❤️🏡”
“Belle Maison were great and made everything really easy. The service was excellent and they came back to us quickly on all our queries. We would 100% recommend anyone to use Belle Maison if you are looking to find a mortgage.”
“Just moved into our forever home! Without Kelly this would not of been possible. She went above and beyond to make the process as easy and stress free as she could. Really helpful and gave us the best advice. Would highly recommend!”
“Excellent service. Kelly was extremely helpful and patient. Always available at the end of the phone and would defiantly recommend.”
“Extremely helpful from the beginning to the end. Always answers my calls and helps me every time! Highly recommend.”
“God these Guys are good!!Myself and my partner really struggled to get a mortgage approved and without Paula and Louise i don't think we would of managed it.They took away a lot of the anxiety and stress that comes with getting a mortgage, explained everything we wasn't sure of.Re assured us when things didn't seem to be going how we planned. Kept us up to date on all progress and found us the best deals that were possible to get out there. Paula even got us a better mortgage deal days before completion!We cannot thank you enough and if anyone out there is thinking of getting a mortgage.Please save yourself a lot of stress and money and contact Paula.Thank you guys :)”
“Paula & Louise have both being absolutely amazing. The house we have bought was owed by my parents so we weren't too sure how the process worked regarding our deposit etc. From day one Paula has being on hand to answer any questions or concerns. Nothing was ever too much trouble. We are awaiting the completion of the sale, however Louise has being great the whole time at ensuring the process is going smoothly and that we have regular updates. I couldn't recommend these ladies more and will always be my "go to" for mortgage advice. Thankyou so much 💓 🥰”
“Paula and her team were extremely helpful from start to finish. So glad we made the decision to use Belle Maison! Would highly recommend!”
“Paula really went above and beyond. She secured my mortgage in principle within 10 minutes of our first phone call. She helped me with offers towards my house, she really was there for me through out the whole process. She spoke to me through the ins and the outs of absolutely everything and without her i’d have absolutely no clue, her replies were rapid to everything weather it was a silly question or not. She helped me with my insurances making sure i had the best and during the process she also got my mortgage cheaper. Louise was also fabulous and secured me my house insurance. I wouldn’t ever go to anyone else now & everytime i’ll recommend Paula and her team. Thankyou so much.”
“Couldn't have asked for more, the team are knowledgeable, supportive and have really gone the extra mile in helping me secure my home, through an especially challenging market. I would and do recommend them to everyone! Thanks so much Louise and Paula. X”
“Kelly has been a massive help to us throughout the whole process of buying our first home! She explained everything really throughly and was always ready to help if we had any questions along the way. She reapplied for our mortgage twice along the way when the provider decreased the rates which was great. We wouldn’t have had a clue without her help through this difficult but exciting time! Would definitely recommend to anyone! Thank you so much for your help!!”
“Thank you Claire for all your help! Not just a mortgage broker- she also sorts out house insurance! You get the impression that this is not just a job for Claire! She genuinely cares and wants to find you the best deal! Would highly recommend!”
“Claire was brilliant in helping us buy our first home! She gave us all the information needed and answered any questions we had. I wouldn't hesitate to use her again as she knows her stuff and made the move so special. Thanks Claire!!”
“Paula and Louise have been amazing throughout the process of buying my first home and I couldn’t recommend them enough. Nothing was ever too much and they both made the whole process stress-free! As someone who has no idea about anything to do with mortgages, Paula explained everything in detail and answered all of my silly questions. They are both super responsive and I honestly couldn’t have wished for a better team to deal with 😊 thank you for everything ❤️🏡🥂”
“Paula and Louise have been amazing throughout the process of buying my first home and I couldn’t recommend them enough. Nothing was ever too much and they both made the whole process stress-free! As someone who has no idea about anything to do with mortgages, Paula explained everything in detail and answered all of my silly questions. They are both super responsive and I honestly couldn’t have wished for a better team to deal with 😊 thank you for everything ❤️🏡🥂”
“Paula was so helpful and informative from the start. We are first time buyers and had no clue what to do in terms of securing the right mortgage. Nothing was too much for Paula and Louise at Belle Maison- thank you both so much. I can’t recommend enough!”
“Paula and Louise were such great help during the purchase of our first home! They were always on hand to answer any question no matter how big or small whenever we needed them. Would highly recommend Belle Maison Mortgages!”
“Extremely helpful throughout the process and was quick to answer any and all questions we had! Would definitely recommend to any other first-time buyers”
“We wouldn't go with anyone else for our mortgage. We absolutely trust Claire and do not need to worry one little bit. She goes beyond expectations to sort everything that is needed and is always on the other end of the phone or email if required. We can't recommend her enough, she is truly professional, friendly and helpful from start to finish.”
“Claire has been absolutely fantastic helping us with the purchase our first home. Would not have been able to do it without her, definitely recommend!”
“Claire helped myself and my wife get a mortgage in Summer 2022, in the midst of the chaos that was going on in the mortgage and housing markets. Claire was with us every step of the way and always on the end of the phone or an email. Claire made the process as stress free as it could be and we would not hesitate to recommend her and will use her again in the future.”
“Paula and Louise helped make the process of buying my first home so seamless and stress free! They were always on hand to answer any questions and happy to help with anything they possibly could 🏠☺️”
“Paula and Louise helped make the process of buying my first home so seamless and stress free! They were always on hand to answer any questions and happy to help with anything they possibly could 🏠☺️”
“From start to finish Paula and the team looked after me and my partner right through to completion, having used other brokers / advisors in the past it was refreshing to receive such a personal yet processional service from the whole team. A real credit to the financial sector!”
“Absolutely amazing from start to finish. Highly recommended 👌”
“Would highly recommend”
“Absolutely amazing from start to finish, always there when you need them, would highly recommend😁”
“Paula was brilliant from start to finish helping sort my life insurance out and getting me the correct cover I needed! I know when the time comes for me to get a mortgage I know she will be brill at doing that as well! Would highly recommend Belle Maison for your mortgage and life cover needs!”
“Excellent service from Paula and her team. Professional, friendly and supportive. Highly recommended.”
“Absolutely would recommend Claire. From the first call she was very professional and made the process of applying for a mortgage super easy. Always on call for any queries and worries. Cannot thank her enough for all the hard work she did for us. Especially when we had to had to pull out of the first house. 🌟🌟🌟🌟🌟”
“Paula and the Belle Maison Team were professional, friendly and helpful. Buying in a volatile property market it was reassuring to have a partner sifting through all the technical jargon, offering a clear and competitive solution (and kindly prompting at the various steps along the way!)”
“Claire Knowles has been an absolute god send in these awful times (house prices going through the roof, not enough on the market, getting gezumped, the crash, rates doubling and some, our purchase house falling through and having to start a fresh with not long left on our buyers mortgage (to give a little context)). Our house buying journey has not been easy. But we knew the one thing we didn’t have to worry about, was because Claire has been there every step of the way. She’s gone above and beyond for us. I can honestly say we wouldn’t have got this rate and the mortgage/income protection without Claire’s hard work. I can not recommend her enough to anyone going through this process. She’s answered every question (no question being too daft) and put us at such ease. Definitely a credit to this company and herself. Thank you! We can’t say it enough.”
“Absolutely unbeatable service from Paula and all her team. RIght from the initial meeting to discuss option; throughout the application process; arranging income protection and life insurance, right up to last minute phonecalls before completion to put our minds at rest.I would highly recommend Belle Maison and Paula to anyone needing mortgage services.”
“Being a first time buyer, sorting my mortgage, life insurance, and building insurance for the first time was made very easy and understandable. From being kept up to date with the entire process regularly to quick responses to any concerns or questions I had. I would highly recommend using Belle Maison!”
“Amazing service from start to finish!Paula and the team went above and beyond to help us, making the daunting and sometimes confusing process of buying a house as simple as could be.As first time buyers, before speaking to Paula, we didn't think purchasing would be on the cards for us for years. But Paula made it possible for us, presenting our options to us clearly then supporting us throughout the every step of the journey.What's more, they're a lovely lot who are always friendly and happy to help (a much needed respite when you're dealing with difficult solicitors!) Would whole heartedly recommend Belle Maison to buyers of all kinds.”
“Had an appointment with Claire Knowles about releasing equity from my property. She was the utmost professional, she explained everything in detail, from the legal bits to what was needed to get the mortgage approved. She always replied promptly to any question I had and I was never left wondering what was happening to my mortgage application, Claire always kept in touch. She found a fantastic mortgage deal for me and I couldn't be happier. I would highly recommend Claire and Belle Maison Mortgage Solutions.”
“I was let down by a major mortgage broker at the last hurdle and thought I was going too lose the house I'd been looking for for two years. A friend recommended Claire and she moved heaven on earth and got the job done when everyone else failed She's a super star Absolutely recommended ⭐️⭐️⭐️⭐️⭐️”
“Claire honestly goes above and beyond to help. You could not ask for a better person to guide you through the minefield of mortgages. She takes her time to answer any questions, no matter how big or small, no question is silly. She puts you at ease and will do whatever she needs to do to help you. Could not recommend her enough. Thank you for all your help.”
“Claire honestly goes above and beyond to help. You could not ask for a better person to guide you through the minefield of mortgages. She takes her time to answer any questions, no matter how big or small, no question is silly. She puts you at ease and will do what she needs to do to help you. Could not recommend her enough. Thank you for all your help.”
“Claire got me a mortgage sorted out when no one else couldShe even went through some of the process with me when she was on her holidayIf it wasn't for her I would still be in a rented propertyStill can't thank her enough 👍😁🏠🔑”
“I would highly recommend Claire, she made the whole process of remortgaging easy and stress free, Claire is professional and efficient and will be using her in the future.”
“Great service and advice.”
“I highly recommend Claire Knowles at Belle Maison. Very professional and thorough. The whole process was explained bit by bit in an understandable way for someone not knowledgeable about mortgages and equity release. Claire helped my son and I save my late father's bungalow after he had taken out equity release. She is so friendly and supportive I felt like I had known her years and that she was behind Us all the way. No question was too much trouble and we were kept updated regularly. We could not be more grateful. I rate her 5 starsWendy Richards”
“Paula was personable and professional throughout helping us with our mortgage and insurance & ensured we got the best rates available for us. Paula & Louise were continuously chasing the solicitors for updates on our sale & kindly dropped off a gift once we had moved into our new place. We would highly recommend anyone to use Belle Maisonette.”
“Claire came via way of a recommendation from a family member. Cannot understand why i'd been bothering with anyone else before!Claire listens and knows the market - sorted our needs almost overnight. Will always return going forward and would recommend without hesitation”
“Claire was fabulous at understanding our circumstances regarding life cover. We've now got great cover which gives us peace of mind should anything happen.”
“Absolutely fantastic service from Paula with our remortgage. As we did it before our deal expired we got a great new deal for our new mortgage too. We also sorted out a new deal on our income protection and life insurance through Belle Maison and again Paula provided an excellent service throughout.”
“I would highly recommend Claire as a morgage broker. Claire is a kind and amazing person and if it wasn’t for Claire we would not have purchased out property last year. Claire takes all of the stress from buying a forever home, we will 100% be going back to Claire when it’s time to remortgage. Thank you Claire”
“Claire is an excellent Mortgage advisor , she goes over and above for her clients. I wouldn’t use anyone else. Absolute Angel.”
“Claire is very professional and goes the extra mile. You’re in safe hands with Claire. I’ve recommended her to a few of my friends. They’ve had nothing but glowing comments.Thank you Claire for looking after us”
“Claire is an amazing mortgage and protection adviser, she has been looking after my mortgages and protections for a very long time, would highly recommend her, she will always make sure she gets you the best possible deal she can . Nothing is ever too much trouble for her and she will break things down so you know exactly what she is talking about and not bombard you with all the technical terms.”
“Claire is fantastic at her job. As first time buyers she helped us through the whole process which was a massive relief for us and made the stress of finding a Morgage stress free. She was there at any point we needed her and no question was a silly questionHighly recommend will not use anyone else”
“Brilliant service and help from Claire, would highly recommend”
“Paula and Louise were fantastic in helping us find the best mortgage deal and insurances to suit are needs. They were always available to answer any questions, knowledgeable, friendly and filled us with trust and confidence. As first time buyers the whole process took under 12 week and we will be using again when our deal ends. Would 100% recommend.”
“Claire has been an amazing mortgage advisor! She has helped us through anything and was the most supportive. Claire stuck with us through the entire drama we went through and carried on going, even when we had lost hope ourselves. I couldn’t of thought of anyone better. Claire has so much guidance and support along with her knowledge and expert work. A true credit. Thank you so much. Would highly recommend to anyone !”
“I can't recommend Kelly enough for helping me buy my amazing home from start to finish she was great from finding me the perfect mortgage deal for me all the way through to completion. Kelly always made herself available and answered all my questions she went above and beyond at all stages and I can't recommend her enough. Thank you Kelly 😊”
“Kelly has been a massive help to me during my house move, she made everything incredibly straight forward and put me at ease. I wouldn’t consider going to anyone else.”
“Would 100% recommend Paula! Despite a few blips in my buying process, nothing was too much for her and she took all my stress away! As a first time buyer I had absolutely no idea what I was doing, Paula made it smooth sailing to my first home, literally could not have done it without her!”
“Cannot thank Paula and Louise enough for helping us through the process of buying our house. Everything from start to finish was stress free and we was kept up to date every step of the way. Will be definitely recommending you to others and just want to say a huge thankyou. Xx”
“Would highly recommend Paula and Louise who helped massively with getting me my first home, it took some time and they were so patient with me as had lots of questions, but I can now say I'm a proud home owner thanks for all your help you are an amazing team 🏡😊”
“Start to finish, Paula and her team went above and beyond to help us with our mortgage, and so much more. Paula's customer service is second to none and there's just no way I'd use anyone else. Every time we needed anything, she was always on the end of the phone, or a super speedy email. Thank you for helping us navigate the process and keeping us sane!”
“brilliant service, Paula was great from the start explaining everything every step of the way and helping us find the best deals for us not only for our remortgage but our insurances. Would highly recommend, Thanks Paula and the team.”
“Absolutely amazing!! Did what we thought was the impossible and it was to everyone else we reached out to. But step by step Paula and her team got us to the finish line and we pick up our keys on the 5/6/2022 absolutely greatful for all this team has done for us and Paula is absolutely down to earth to the point it becomes almost personal to her she's a true fighter to the end and we will be forever grateful 😊 see you at the house warming team Paula x”
“Absolutely brilliant service and I could not recommend enough. Both Paula and Louise literally do not stop until they get the mortgage for you. We've had a few obstacles due to our credit history but Paula worked her magic. Thank you so much for everything.”
“After being told by a large broker that there was no chance of a mortgage, I found Paula! Paula was very knowledgeable and found the best deal for me, even though I was told there was no chance of a mortgage offer!! Paula is extremely friendly and makes it feel as if you’re talking to somebody you’ve known for years. I would recommend Paula to absolutely anybody, no matter how many questions or what time it was, she was always quick to reply.Thank you so much Paula!”
“Paula and Louise were both absolutely amazing for the purchase of our first home. They kept on top of everyone to make sure the sale went through as quickly as possible, organised all the insurance needed and even hand delivered a welcome box after completion! Can’t recommend enough!”
“Can’t recommend Paula enough! She has been so helpful and answered even the silliest of questions. The process was smooth and straightforward due to her organisation, knowledge and skills!”
“Fantastic experience from start to finish. We have always used a mortgage broker, but our experience with Paula and Louise have by far exceeded our experiences previously. We bought our forever home and it was made so easy. Everything was taken care of, and during the application we met with Paula for an hour and then that was it. We didn’t have to provide any further information to the bank, this was all taken care of by Paula. We were kept informed of the process all the way through, reminders not to forget to sort house insurance etc. absolutely faultless - won’t ever be going anywhere else”
“Paula was really helpful from start to finish. She made the whole process seamless even though we were very awkward at times! It was like chatting to a friend whenever she rung. Can’t recommend the team enough and will definitely be using them in the future!”
“Paula was really helpful from start to finish. She made the whole process seamless even though we were very awkward at times! It was like chatting to a friend whenever she rung. Can’t recommend the team enough and will definitely be using them in the future!”
“Absolutely brilliant service and I could not recommend enough. Both Paula and Louise literally do not stop until they get the mortgage for you. We've had a few obstacles due to our credit history but Paula worked her magic. Thank you so much”
“Paula and Louise have been helpful and supportive throughout the process of buying our first home. It was daunting but they explained every step and have always been there to answer our many questions. We managed to get our mortgage in principle within 24 hours and when we wanted to swap plots, they made it happen smoothly for us. I’d recommend them to anyone☺️”
“Claire Knowles has been fantastic sorting a mortgage for our new home. From start to finish she has worked with us to find the best deal. She is highly recommended.”
“Would highly recommend Paula to anyone. Purchasing these two properties was a challenging process but Paula provided a number of solutions to suit the circumstances which allowed us to move forward. Paula and the team were very helpful throughout. Thanks for all the help! J”
“My first time buying a home and Paula made everything so easy, even when things didn’t go quite to plan she was always on top of everything. So helpful and friendly every step of the way, I would definitely recommend!”
“My first time buying a home and Paula made everything so easy, even when things didn’t go quite to plan she was always on top of everything. So helpful and friendly every step of the way, I would definitely recommend!”
“First time buying a property and Paula made me feel so at ease and explained everything so I understood every aspect of the process. I would 100% recommend her to anyone needing a mortgage advisor as she made the whole process so straightforward and sent me weekly updates and reminders which I found very helpful. She is always at the end of the phone and nothing is too much trouble, great customer service and chased our solicitors too which was a huge help.”
“Amazing service for Paula! Extremely helpful with explaining the details in regards to insurance renewal! Took the time to go through everything one by one and ensured she got the best deal for me! Thanks ever so much! Look forward to speaking again when my mortgage is ready for re doing!!!”
“Very friendly & professional. Would recommend to anyone. Thanks again”
“At first I was afraid, I was petrified, felt like I would never have a mortgage adviser by my side but then I met Paula Bingham 100% recommend”
“Highly recommend Belle Maison Mortgages!!!! If somebody told me a year ago I’d be buying my first home, let alone be able to get a mortgage on my own I wouldn’t of believed them .. but Paula made it possible. Paula was amazing, always on hand when I needed her. I can’t thank her enough for everything! she was with me every step of the way from start to finish. Anybody looking to get a mortgage I would recommend Paula a Hundred times over! 🏡🤍”
“I highly recommend Paula and her team. Her mortgage Broking service was excellent and professional. She was constantly in communication with us and held our hand throughout the process.She also talked through our life insurance options and explained it in refreshing and simple way.Amazing service. Thank you!”
“Paula has been absolutely brilliant in organising 3 mortgages for me in just over a year. I had a complicated situation to sort with houses and she gave me perfect advice for it and took all the worry of mortgages away by doing all the work for me. I recently wanted to make a change on my mortgage and she quickly and efficiently organised this for me. Highly recommend.”
“I cannot thank Paula and Louise enough for helping me through the buying process from start to finish. Both professional and down to earth that I felt comfortable asking them anything at anytime, even the little daft questions. From initial consultation right through to completion they were there helping me; recommending solicitors, organising insurance policies, chasing relevant parties and ensuring I was always prepared/aware for the next stage in the process. I highly recommend and will be certainly be using again in the future.Thank you again for everything”
“Excellent service provided from start to end. Already recommended to a couple of friends and will continue. Will certainly use again in the future.”
“I cannot speak more highly of the service I received from Paula and Louise. Due to my partners job my current (at the time) mortgage provider were unhelpful and told us they wouldn’t lend to us, and other high street lenders were unlikely too as well. This was extremely stressful at the time. After an hours appointment with Paula we both felt a lot more positive and in the end we got a mortgage with a high street lender. Our mortgage term and mortgage payments are much shorter and lower than we were expecting which was a bonus. Paula also sourced us a DIP double the amount of a previous mortgage broker.. the list goes on for the things Paula was able to do! Paula was on hand to sort out any little, or big bump in the road, which was a great help in what could have been a much more stressful process. Would recommend to anyone in any situation. Thanks again ☺️ Xxx”
“Paula was brilliant when trying to sort a small mortgage to release some equity, helped sort out what we needed to do to be approved and kept us well informed all the way through. Would recommend anyone needing help with mortgages has a chat with Paula”
“We were recommended to Paula via a friend and were not disappointed! She was helpful and professional and extremely patient with us.In all honesty we were a nightmare for her to work with and she deserves a medal for wrangling it all out for us! Her advice helped us knock our 20 year mortgage down to 16 and clear the help to buy loan off our house in one swing.Will be using her again when we next move!”
“Absolutely brilliant from start to finish. The support throughout was amazing would definitely use again”
“I can't thank Paula enough for all she has done getting our mortgage sorted as it certainly wasn't a straight forward one! Nothing was too much for her and she went above and beyond for us taking so much of the stress away that comes with buying and selling a house. She is extremally personable and professional and I would highly recommend to anybody.”
“I would recommend Paula to anyone! (And have already been telling a lot of my friends to get in touch with her for help) From day 1 of dealing with Paula she has been so quick, helpful and knowledgable in her responses. When first looking to get a mortgage, due to my job my partners current lender wouldn’t lend to us, and unhelpfully told us we would struggle with any high street lenders… We then contacted a mortgage broker who couldn’t help us too much due to changing football club around the same time.We then approached Paula who was able to get us a decision in principle for double the amount of the previous broker and with a high street lender, which we ended up securing our mortgage offer with too. She then continued helping us every step of the way and took away all of the stress (that was in her control anyway). Paula also helped us with life insurance, talking us through all the different options in a friendly and sensitive manner.She literally could not have done anything else for us, and we are both super grateful! A really positive experience for our first home together 🥂🎉🏡 xxx”
“Highly effective at securing the best market deals with a professional but friendly attitude.”
“Paula and Louise were incredibly patient and supportive throughout my whole experience of purchasing as a first time buyer. I have been in my new home for nearly a month and can't thank them enough for answering all my random questions and putting my mind at ease. I would definitely recommend their service and guidance. Thank you team Belle Maison x”
“🌟🌟🌟🌟🌟 Working for a Mortgage Club I know how vital it is to choose the best Mortgage Advisor. I can say without a doubt that Claire is one of the very best. She is extremely knowledgeable, diligent and professional. Claire found us a fantastic mortgage and we had an offer within 24 hours! And even when her job was done and we were struggling with our Conveyancers, Claire continued to support us until completion. My husband and I highly recommend Claire. So much so that we've recommended her to a friend who has now purchased their first home thanks to her. 🌟🌟🌟🌟🌟”
“fabulous advice fabulous recommendations claire defiantly knows her stuff would recommend to anyone who wants a mortgage don't miss out on a great deal she can find you so give her a ring and can I end by saying such a lovely lady”
“I cannot recommend Claire enough. I have never met anyone that is so dedicated & committed to helping her clients. After a gruelling few months & what seemed like the impossible, Claire's persistence, hard work & patience paid off which resulted in me now owning my own home. I cannot express my gratitude enough. She absolutely went above & beyond to find me the mortgage I thought I would never have, she is simply the BEST! 💐 ☆☆☆☆☆”
“Me and my partner were looking for a Mortgage advisor and Claire was recommend to us. We had many issues due to some missed payments previous to our search for our home making the mortgage process very complex. Claire was very informative and honest regarding our options due to the missed payments. Claire explored every option and worked out what was best for us in our personal bracket, she didn’t stop until she got us the deal that was suitable for us. She kept us informed during each and every part of the process (which was a god send as I am very impatient haha) she was always up beat and positive even when we had bad news regarding mortgage providers. She did everything we expected and beyond. I would recommend Claire to anyone! The process was stress free on our behalf as Claire dealt with everything. We are now in our dream home that we didn’t think was possible and this is thanks to Claire! She even sent us a lovely little gift for our first home, which i think is so thoughtful! Thank you so much Claire! It was a pleasure :)”
“I initially contacted Paula at the end of lockdown after seeing her excellent reviews and knowing her from school. It felt like our last chance at this point as we’d previously been turned down twice. Paula FaceTimed us whilst having our 2 children in the background but it didn’t faze her. After what felt like a lifetime, lots of things going wrong and lots of tears and tantrums (from me) we eventually got there. Paula was on holiday on our completion date but she was still in contact from Dubai! I just want to say a massive thank you and making our families dreams finally come true 🏡👨👩👧👦”
“Honestly I couldn’t imagine a more friendly and supportive adviser! From the beginning Paula explained everything so well for us total beginners and was always there to answer any questions we had about the whole house buying process. Fast replies and easy to get a hold of - what more could you ask for! As one of us was self employed we were really nervous about mortgages having heard so many scary stories but Paula put our minds at ease and found us a great mortgage offer and insurances. Once again a huge thanks Paula! ❤️”
“Trying to purchase our ‘Affordable Living’ housing association property with a crazy ‘Percentage Bond Scheme’ set up by them and our local council, was nothing less than a headache for the Mortgage Brokers we tried before being recommended Paula. A couple of emails and phone calls later and the challenge was accepted!Paula worked thoroughly throughout what can only be described as a challenging process back and forth with the housing providers and mortgage lenders to be able to gain & submit all the required details and was successful in achieving us our mortgage offer!Paula also swiftly dealt with our Life Insurance and Home Insurance which just took another job out of our hands as like with most people, were busy at work ourselves!I often say that sometimes is just easier just to pay the professionals and let them do all the hard work and in this case I was definitely right!Thank you for helping us to achieve what was quickly becoming in our eyes the impossible task of buying our first ‘Owned’ home!I would 100% recommend Paula to all of my friends, family & colleagues in the future!Thank you Paula for all the hard work you have put in to helping us buy our home.R&M”
“Claire was recommended to us by a friend and I would highly recommend her to anyone. We were first time buyers with a lot of worry about where to start. From the start Claire has helped us so much. It’s been a breeze for us and I wouldn’t have known where to start. She is amazing at her job and we can’t thank her enough. She helped us with so much even when I was super stressed she always took control of the situation and calmed me down. Claire is very professional, skilful and most importantly helpful. She always has time for you, no matter what. Can’t thank her enough! 100%”
“Claire recently sourced my mortgage, I feel without her expertise I would have found it very difficult to find my own due to my circumstances. She is always professional and offers sound independent advice whilst giving you all the facts, benefits and disadvantages. Claire is also in the process of sorting my protection out, again this is a minefield and without her knowledge I would be at a loss. Will certainly be using her again and wouldn't hesitate to recommend to anyone!”
“Paula was amazing from start to finish! She was there every step of the way and no question was a hassle. She was extremely professional and helped throughout the whole process! Her advise and guidance was paramount and I would recommend her to anyone! Couldn’t have done it without you, thank you Paula!! Xx”
“Paula has been fantastic throughout our home buying process. From the very start she walked us through different mortgage lengths, interest rates as well as life and home insurance and made sure we were fully informed of everything throughout ☺️.”
“Paula was really helpful in guiding me through the whole mortgage application process as a first time buyer. Its been a very long and complicated 6 months, which has been very challenging and stressful at times. She has had the answers to all my questions no matter how big or small and I could not recommend her enough. Thank you 😊”
“Can’t recommend Paula enough, we didn’t have the smoothest house buying process for a number of factors out of ours and Paula’s hands but she made it so simple and easy and really took the stress away from us. She so lovely and easy to work with and goes above and beyond to get you the right deal and the keys to your house as quick as possible.”
“I would 100% recommend Paula. Her knowledge, professionalism and help has been outstanding. She thoroughly explains everything and keeps you informed constantly. Nothing has ever been too much trouble for Paula and has always been at the end of the phone to assist wherever she can. I can not fault the service I have received as a client of Paula Smith Just Mortgages.”
“Would 100% recommend Paula for all your mortgage and insurance needs. We had be trying for 4 months to arrange an equity release on our existing mortgage to fund an extension and after loads of messing about we were offered a lower borrow than we needed with the condition of paying off other debts we hadn’t planned to do. We were at the point of giving up when I decided to try Paula for advice, within 8 days we had borrowed exactly what we needed at a better rate and with no conditions!!! Paula kept me informed the whole way through the process and was patient and helpful with all my questions and anxieties after such a bad experience! We also looked at our current insurance policies and discovered we didn’t have the level of cover we thought we had for the past 12 years!! Again Paula was able to advise on the level of cover we needed and recommended the best policies that actually pay out when you need it! Great for peace of mind and competitive pricing too. My only regret is that I didn’t contact Paula in the first place and wasted 4 months! Great communication, friendly, knowledgable efficient service, we will be back when the fixed rate expires in 2 years 😀😀”
“Paula helped myself and my partner get our life insurance/income protection etc in order. We're not the most organised people in the world, so having her help to get it all sorted definitely made the whole process a lot easier. Very friendly and professional. Would definitely recommend.Thanks:-)”
“After months of struggling to get a mortgage offer we had started to lose hope but then after getting in touch with Paula we had a lender in place within the same week! She did everything from handling the offer process to organising all our insurances which we were completely clueless about. As a first time buyer it was so useful having Paula there for all my hundreds of questions, and thankfully her speedy replies and chasing up of all the different people involved meant a rapid turnaround of just 3 weeks from finding our house to moving! Would 100% recommend. Thank you Paula for all of your support and making the whole process stress free! 🌟”
“Paula has helped us as a family sort our insurance out. My original policy was way out of date so we wanted a new policy to cover various things. She was quick at getting us in to speak to her and very flexible with her appointment times as family life can be busy for us. She was very friendly and helpful! Everything is in place and we can now relax knowing that we are covered for any future changes thanks to Paula’s help. Keep up the good work 👍🏼”
“Paula has been so amazing during the whole process and put up with my numerous phone calls and messages 🙈 Everything was so fast and received my mortgage offer within 8 days of finding a house, after been knocked back previously I was going to leave it a year but gave it one last go.. so pleased I did!! I would recommend Paula to absolutely anybody wanting a mortgage, I wish I came here first!”
“Couldn’t recommend working with Paula more! She was completely flexible around my work schedule booking early morning meetings! She kept me up to date with everything that was going on and I got a mortgage offer in the space of a week - which I didn’t think would be so easy with it being attached to a commercial property! Thanks so much Paula 🤩🙏🏠”
“Paula has been extremely helpful helping me find a mortgage, hardly any queries from application and really fast and straight forward process. Paula has been great to work with, really easy to chat to, she understood exactly what I was looking for and explained everything perfectly! Definitely recommend 😊🏡🍾”
“A week ago we gave up on our dream home as three different mortgage advisors told us there wasn’t a product for us. Paula was recommended to us and was our last chance. She took us on and less than a week later we’ve had our mortgage offer 🏡. Cannot thank her enough, she is always happy to help, no question is too much trouble and has been great at keeping us informed. 😁”
“I highly recommend working with Paula. I had had some changes from last time I was remortgaging and wasn’t sure what best to do for my next remortgage. Paula suggested and then found the perfect mortgage for my current situation all while doing the hard work for me. She was a joy to chat to and nothing was too much trouble with my many questions! Too top it all off my mortgage she worked on was approved by the lender in under 24hours helped by Paula’s professional work. I certainly plan to use Paula for all future mortgages I may need.”
Left a five-star rating
Left a five-star rating
Left a five-star rating
“Would 100% recommend Paula! Took all the stress away and worked round our work schedules. Answered our many questions, nothing was too much for her. Made us feel at ease from the start!”
“CALLING ALL FIRST TIME BUYERS! Being a first time buyer I didn’t know where to start, my busy work schedule left zero time for me to chase up all the right people and get all the arrangements in order. Thankfully Paula accommodated and worked round me, she communicated with the estate agents and solicitors, helped me book viewings all the way to filling in solicitors paperwork. I literally had nothing to worry about Paula handled everything from getting the best mortgage to making sure I was fully protected with the right insurances. One minute you're answering a few questions and the next you've got a date to view a house. In no time at all I was a homeowner all thanks to Paula's quick and efficient service✅”
“Would definitely recommend Paula for all your mortgage needs. She made the whole process hassle free and made sure we got the best deal for us.”
“If anyone is looking for any help with all their mortgage needs then look no further... Paula supported us from the very start of our house buying process right through to the end. From handling the offer process for us, to finding the best mortgage deal and even sorting our life insurance. We couldn’t of done it without the help she provided, would highly recommend to anyone looking for a mortgage broker. 🏡”
“Would absolutely recommend Paula! She has made my life so much easier by taking all the stress away from getting a mortgage approved. Santander unfortunately wouldn’t take into consideration my self employee wage but Paula fixed that right up and within a week I already had a mortgage offer on the table from another bank. Made all the documentation side of things really easy & straight forward and has kept in constant contact with me and even taken an interest in the whole house process & has given me advice with it all! Paula’s service is 10/10 and has the personal touch that just makes it miles above the mainstream advisors you find with the big companies”
“Fantastic friendly service. Really knows what she is in about. 100% happy with the advice we received and would highly recommend!”
“Claire is an extremely knowledgeable, diligent and professional mortgage broker who goes above and beyond to find the right products for her clients. After months of being messed about by my current lender, Claire stepped in and made purchasing our new property a reality. She kept in touch throughout and was flexible with appointments and requests. I have recommended Claire to everyone I know so if you need a new mortgage contact Claire and you wont be disappointed 👍”
“I've worked with Claire in the mortgage field for over 13 years and always found her to be both professional and compassionate in her approach to understanding her customers' mortgage requirements, concentrating not only on the customers' immediate but also on their future needs.”
“Claire has recently sorted out our new mortgage and has done a fantastic job, it wasn't a straight forward application but she worked like a trooper to get the best product for us, she's also reviewed our mortgage protection too. Would definitely recommend Claire, very professional and definitely looks after you.”
Showing 24 of 308 reviews
Reviews are collected on Google & Facebook from clients we’ve helped across the UK. Your circumstances and a lender’s criteria always have the final say — but a straight-talking, human service is something we promise everyone.
Award-winning & 5-star rated
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Best Mortgage Broker Customer Service
Personal Finance · 2025
Highly Commended
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Best Mortgage Broker (Under 10 Advisers)
What Mortgage · 2025
Highly Commended
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Best Mortgage Industry Newcomer
What Mortgage · 2023
Highly Commended
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Best First-Time Buyer Mortgage Provider
Personal Finance · 2022
Winner
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Best Broker Customer Service
Personal Finance · 2022
Highly Commended
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Best Broker Customer Service
What Mortgage · 2022
Highly Commended
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