our team
Belle Maison Mortgages is a small, genuinely human firm of qualified, award-winning mortgage and protection advisers based across the UK — from Yorkshire, where we began, to Shropshire, Essex and Scotland’s central belt. No call centres, no scripts — just a named adviser who knows your name, picks up the phone, and stays beside you from your first question to the day you get the keys.
Roots in
Yorkshire
“Our job is to simplify the complex.”
— Paula, founder & director
Your home may be repossessed if you do not keep up repayments on your mortgage.
5 / 5
rated on Google & Facebook
309+
genuine five-star reviews
1,000s
of deals searched
Over 100
lenders on the panel we search
“They held our hands through every step.”
— a Belle Maison client
our story
Belle Maison Mortgages began with a simple frustration: getting a mortgage shouldn’t feel this cold and complicated. Paula spent years inside the big banks and brokerages, watching good people get lost in jargon, passed around departments and left to figure out a banking app on their own.
So she built something different — a small firm where every client gets a real, named adviser who explains everything in plain English, searches over 100 lenders and thousands of deals on your behalf, and does the legwork and the chasing so you don’t have to. We’ve since grown into a close-knit team across the UK, but the promise hasn’t changed: honest advice, delivered like a knowledgeable friend who does this every day.
The five-star reviews we’re so proud of aren’t about clever rates — they’re about how it felt to work with us. Calm, clear and genuinely on your side.
what we stand for
Four things you can count on, whoever you sit down with.
Mortgages are full of jargon and small print. We translate all of it into plain English so you always understand exactly what you’re signing up to — and why.
You won’t be bounced around a call centre. You get one qualified adviser who knows your name, your situation and your goals — from your first question to completion day.
Video call, phone or face-to-face, evenings or weekends — we fit around your life, not the other way round. It always starts with a no-obligation chat.
We’ll always be straight with you, explain any fees clearly and upfront, and tell you when waiting or doing nothing is the right move. No pressure, no surprises.
meet the advisers
Real advisers with decades of combined experience — and the kind of patience that turns a daunting process into a manageable one. Every one is verifiable on the FCA register.
Director & Senior Mortgage & Protection Adviser
Leeds area · CeMAP
As the founder of Belle Maison, Paula helps buyers and homeowners across the Yorkshire borders — and she’ll be the one who knows your name, your situation and your goals from your first question to completion day. No call centres, no being passed around.
Areas covered
Mortgage & Protection Adviser
Doncaster · CeMAP
Claire looks after our clients across Doncaster and South Yorkshire. She’ll guide you from your very first question through to completion day — getting to know your situation, doing the legwork with lenders, and keeping things in plain English. No call centres, no being passed around.
Mortgage & Protection Adviser
Doncaster · CeMAP
Jodi helps buyers and homeowners across Doncaster, Lincolnshire and the Bassetlaw villages, from first-time terraces to family moves and buy-to-let. You’ll have a named adviser who knows your situation from your first question through to completion — no call centres, no being passed around.
Areas covered
Mortgage & Protection Adviser
Wakefield · CeMAP
Roger looks after buyers and homeowners across Wakefield, West Yorkshire and Greater Manchester, from first-time buyers and commuters to families moving for more space and buy-to-let. You’ll get a named adviser who knows your situation from your first question through to completion — no call centres, no being passed around.
Areas covered
Mortgage & Protection Adviser
Shrewsbury · CeMAP
Jade looks after buyers and homeowners right across Shropshire and the West Midlands, from first-time buyers and relocators to families moving for schools and remortgages. You’ll have a named adviser who knows your situation from your first question through to completion — no call centres, no being passed around.
Areas covered
Mortgage & Protection Adviser
Rayleigh, Essex · CeMAP
Katalin looks after our clients across Essex, Kent and London, from first-time buyers and London commuters to families moving for schools and buy-to-let. You’ll have a named adviser who knows your situation from your first question through to completion — no call centres, no being passed around.
Areas covered
Mortgage & Protection Adviser
Stirling · CeMAP
Marie helps buyers and homeowners across Stirling and Scotland’s central belt. You’ll have a named adviser who knows the Scottish buying process — Home Report, missives and all — and stays with you from your first question to completion. No call centres, no being passed around.
behind the scenes
The people who keep your mortgage moving smoothly from start to finish.
Administrator
With over 35 years experience in the financial industry Louise’s knowledge and experience is second to none. Louise’s main role is helping customers through their mortgage journey and she’ll be personally on hand to progress your mortgage through from start to finish, delivering a five star mortgage customer experience along the way.
Award-winning & 5-star rated
Best Mortgage Broker Customer Service
Personal Finance · 2025
Highly Commended
Best Mortgage Broker (Under 10 Advisers)
What Mortgage · 2025
Highly Commended
Best Mortgage Industry Newcomer
What Mortgage · 2023
Highly Commended
Best First-Time Buyer Mortgage Provider
Personal Finance · 2022
Winner
Best Broker Customer Service
Personal Finance · 2022
Highly Commended
Best Broker Customer Service
What Mortgage · 2022
Highly Commended
why people trust us
A mortgage is one of the biggest financial decisions you’ll ever make, so it matters who’s guiding you. Our advisers are qualified and experienced — and the 309+ five-star reviews behind us say more about the experience than we ever could.
come and say hello
Whether you’re just exploring or ready to apply, a friendly, named adviser is here to help. Pick a time that suits you, or give us a call.
